Testimonials

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I’m very proud of my work and I always strive to provide an excellent service for my clients.  I understand if you’re looking for a new beauty therapist it can be daunting but I’d like to reassure you that you’ll be in good hands.  Take a look at a selection of my testimonials below…

Just had the most amazing Lava Shell full body massage. Beautiful warm lava shells are so relaxing, my body feels 10 years younger. Thank you Sam and your amazing hands.
Annie H C
January 2024
Such an amazing and professional massage. I feel completely refreshed and have already booked my next session in two weeks. Fantastic service, friendly and professional and we had a lot to talk about. Makes you feel extremely comfortable so whether you are a newby to massage or not, this is the perfect place.
Connor C
July 2023
This is a long overdue review from a very happy repeat customer! I first started seeing Sam a few years ago about my problematic skin as a last resort of trying something before starting to use and take prescribed acne medication from my GP - I’m so pleased I did! From my first appointment, Sam made me feel at ease. She was amazing at helping me establish a good skincare routine, allowing me to try products to work out what my skin liked best.  Through her persistence and understanding my skin has improved so much to the point that I now feel confident enough to leave the house without make up which is something I never thought I would do! I would highly recommend Sam to anyone who is experiencing problems with their skin of any kind. Her knowledge is amazing and she is so easy to talk to. The only person I trust with my skincare questions! before-and-after-pic-acne-treatment
Lucy
June 2023
I’ve been seeing Sam for 7 years, she’s helped me tackle hormonal dehydrated skin and made me feel in control of those issues. Her approach is knowledgeable and never pushy, her treatments and the Dermalogica products speak for themselves. Sam is a caring, funny and thoroughly warm person; a delight to see regularly.
Collette C
May 2023
Very friendly and reasonably priced. Will definitely return.
Susan T
May 2023
Great treatment, worth a visit.
Neil C
January 2023
Massive thank you for the excellent massage! I chose the scalp, neck, shoulder and back treatment and was extremely impressed and highly recommend Sam.
Kath H
January 2023
Sam makes you feel very comfortable and ensures you are happy during every stage of treatment , my eyebrows are the best they’ve ever been since sams been doing them , highly recommended.
Sharon L
June 2022
I found Sam very warm and professional. She is knowledgeable and exceptionally good at what she does.
Gbonju A
March 2022
Sam makes you feel very comfortable and ensures you are happy during every stage of treatment , my eyebrows are the best they’ve ever been since sams been doing them , highly recommended
Sharon S
September 2021
Always a pleasure to visit Sam. Her premises are spotless, comfortable and inviting which makes the experience very relaxing. I have very sensitive skin with various allergies and Sam has gone to great lengths to ensure that I receive the correct product for any treatment. Sam is very amiable and you always feel at ease, but she retains a professional and skilled approach to maximise the service she provides. I can highly recommend 'Therapy' by Sam.
Anne B
August 2021
Sam is so lovely and we're always happy with our results!
Zoe A
November 2020
Sam is a wonderful person, always happy to fit you in where she can.
Lee J
October 2020
Sam is such an excellent beauty therapist that I worry about giving her a positive review in case she's over-run by clients and hasn't time to fit me in! At 56 years of age, I've been around the block enough to realise that she is truly exceptionally skilled and professional. She is also a lovely intelligent person and a good laugh.
Sile M
August 2020
Sam rescued me when I was heavily pregnant in the summer months and couldn’t paint my toenails! She did an amazing job and since then I’ve been back to her many times, although usually for one of her very relaxing back, neck and shoulder massages. My husband knows he can’t go wrong with a gift voucher for a treatment with Sam.
Julie C
May 2020
Extremely relaxing. New feeling to my face. Love it.
Tom C
November 2019
Five star service
Mike B
August 2019
I absolutely love going to see Sam for a massage! 💖 5* because of her excellent customer service, welcoming, friendly, kindness towards your needs, and magical hands to ease any pain. This time though, I went for a much needed full body massage as I'd been aching in more places than usual. I slept like a baby that night! 😴 She also gives amazing advice and sells Dermalogica products which are fantastic for my skin! I would highly recommend and am a regular customer because why go anywhere else?
Katherine T
May 2019
Sam always provides a relaxing, friendly atmosphere. My fortnightly appointments are a must. As any lady knows, time with a brilliant therapist is a necessity, not a luxury.
Nikki L
November 2018
I’ve just returned from a fabulous morning with Sam. I was made to feel extremely welcome and comfortable and would certainly highly recommend her services. I had a quite a few treatments, some for the first time including waxing but have to say I came away feeling refreshed and relaxed. Sam's treatment rooms are immaculate and treatments are carried out with the upmost care and attention, also a wide range of products to buy if you choose. Lovely morning of pampering and I will definitely be booking with Sam from now on. Thanks Sam.
Roz P
October 2018
I really enjoy going to 'therapy'. Sam is really friendly and professional making you feel at ease. I would recommend her to anyone and do! I always leave feeling very happy regardless of what treatment I have had. I'm looking forward to my next appointment at 'Therapy'.
Laura M
September 2018
Sam is fantastic, friendly and professional. She is so tentative to what you want out of your booking, even down to humouring me for quite some time while I chose a nail varnish colour! Sam remembers our previous conversations, showing she cares, but always maintains professional service. Sam has now become my regular beautician, and I cannot see that changing for as long as I'm in Gloucester.
Kate M
August 2018
I'm really happy I've found Sam. Her therapy room is spotlessly clean, cosy and Sam is very nice and kind. She pays a lot of attention to detail and she cares about her job and clients. Sam makes me feel welcome and comfortable. She's not just a beautician... she's an ANGEL!!
Rosella J
June 2018
Just a note to thank you for recommending the non-surgical face lift - I am truly amazed with the results. My facial lines have become finer and my skin has a firmer, more toned appearance. My family and friends have commented on my healthy glow and say I look years younger. I think the ""before"" and ""after"" photographs prove just how effective this treatment is. Who needs the knife?? Not me! Thank you once again. I look forward to my maintenance treatment sessions.
Judith
June 2018
I used to use a local salon but after a while I felt I was just another customer. Sam was recommended to me by a work colleague and I have never looked back. From the start she made me feel very welcome , comfortable and at ease. Sam's treatment room is so cosy that you are relaxed as soon as you enter, and I'm always treated with warmth and respect. Sam is very conscientious and if she is not happy with the treatment she will re-do until she is happy with the result. I highly recommend to anyone that is looking for "That Special Touch"
Tina
May 2018
Sam is a lovely lady, very friendly and made me feel very welcome and at ease during my first visit. Her treatments are extremely reasonable, conducted superbly and in a relaxing environment. I will definitely become a regular customer and I will be returning soon.
Lesley K
March 2018
Sam is lovely, very relaxed environment and fab service 🙂 Thanks Sam For my lovely facial 🙂 Really enjoyed it and can't wait for the next one.
Nicola C
February 2018
Excellent service, Sam is very welcoming and friendly. I would highly recommend!
Sabrina P
January 2018
Sam is a lovely lady and fantastic therapist! I always go back for my waxing, never anywhere else now. Recently, I had eyebrow tinting for the first time as well and over the moon with the results. Dark enough to make a difference but not so dark I look odd without make up at work. Highly recommend!
Sara F
December 2017
About 3 years ago my massage therapist moved out of the area and I was at a loss as to where to go to continue my treatment. After searching the internet I spotted an address near by. My wife made an appointment for me with Sam explaining that I suffer from Parkinsons Disease and that massage often helps stimulate nerve endings and can improve my mobility. A few days later I was standing on the door step of number 65 feeling slightly nervous and apprehensive at meeting someone for the first time. I need not have worried. Sam greeted me with a smile and put me at ease immediately. I always look forward to my appointment. Sam is friendly and professional. I have no hesitation in recommending her to others.
Trevor
August 2017
I have been a client of Sam for nearly two years now.  Her facials are amazing, I feel like I am floating when I leave.  The perfect tonic for any busy lifestyle!
Jenny R
July 2017
Just wanted to say how much I enjoy the experience of visiting Sam's salon. I have predominantly had eyebrow treatment which I have been delighted with. The experience is so relaxing. It's a shame the treatment doesn't last longer!! I know Sam offers many more treatments which I hope very much to take advantage of in the near future with something which will take longer so I can relax for a lot longer!!
Mo D
May 2017
I've been having regular treatments with Sam for over 5 years.  She is friendly, helpful and very knowledgeable.  I always feel so pampered and well looked after, even during a waxing appointment.  Nothing is too much trouble and Sam will always try to fit me in for those last minute beauty emergencies.  I would always highly recommend Sam, as I have to friends in the past.
Louise H
March 2017
Sam Baggott provides a warm, friendly, professional service.  She has an extensive list of therapies available and these are reasonably priced and provided with experience.
Karen D
February 2017
I'm so glad I got to meet Sam years ago! Sam is the best beauty therapist ever: nothing is too much trouble for her. She always does her best to accommodate me. She pays a lot of attention to detail and all her treatments are always relaxing (even the waxing!). Her therapy room is spotlessly clean and comfortable, it doesn't matter how stressful my life is, as soon as I go and see Sam I feel relaxed and calm. I love the beauty evenings that Sam organises and she is always very good at giving advice about beauty products. She is endlessly patient, her professionalism is second to none and she doesn't let you out of her salon if she thinks her treatment is not more than perfect! All her treatments are just lush: thank you Sam!!
Rosella R
January 2017
Sam's very knowledgeable about her products and treatments. This enables her to give clients of all ages excellent, well-informed advice. Although she is friendly and interested in her clients, she is always professional in her approach. I wouldn't dream of going anywhere else.
Viv T
December 2016
I have been having massages from Sam every two weeks for about one year.  It has been the most enjoyable experience.  Sam is very "expert" in her work and has always taken the greatest care in massaging where it is needed most!  I would highly recommend her to new clients.
Josephine H
November 2016
I had the most wonderful experience when Sam did my first ever pedicure - also eye brow shape... I felt totally pampered!
Lyn M
October 2016
Sam has created beautiful surroundings and a relaxing atmosphere. I always leave Sam's salon feeling rejuvenated whether it is after an eyebrow shape, manicure, pedicure, massage or facial. Sam remembers little things about me which help me to relax from the very beginning of a treatment. I wish I could go more often.
Pauline D
August 2016
After many years of trying unsuccessfully to grow my own nails, I visited Sam and she answered my dreams for decent nails in her cosy happy salon.
Trish A
July 2016
Booked for a full leg wax with Sam as she is just around the corner from me. I had found her on the internet and read other testimonials recommending her. When I arrived I was welcomed into a lovely studio, my treatment was quick and efficient and I found Sam very easy to talk to and I left very pleased with my visit. Thanks Sam.
Victoria M
June 2016
After my first pedicure with Sam, not only did I leave with my feet feeling I was walking on air but I also truly felt I'd made a friend. My next treatment is already in the diary and I 100% recommend Sam for a friendly, professional and luxurious service.
Jen Mason
May 2016
I have been coming to Sam for a few years now, always easy to book appointments, times always flexible which is great with work & kids. Treatments are always perfect, I've never had a bad experience.
Michelle A
January 2016
Just the best treatments in this area! I've always been 100% happy with Sam and the treatments she provides. I not only recommend her, I also purchase vouchers so my friends can experience her treatments too. Having originally lived in the London area I have found Sam's treatments on a par with the best I have experienced there (and I always sought out the best).
Jen Russell
November 2015
Sam provides excellent beauty therapy in a relaxing and pleasing setting. She is a well trained professional beautician, who continues to update her skills and knowledge and ensures all treatments are tailored to your individual needs, using top of the range products.
Sheila Cathey
October 2015
Lovely treatment room, great service and honest advice. Sam is the best beauty therapist that I've visited! She is very professional, honest and kind. Sam carefully listens to your needs and always finds a solution to your skin concerns. The products that she sells are also brilliant! I would definitely recommend Sam to anyone! She also has a lovely beauty room which is very therapeutic to visit.
Vicky L
July 2015
Sam is so organised and clean.
Philippa S
April 2015
Impressive premises everything is spotless, a total professional approach but at the same time sensitive to the customer’s needs. I could not be happier with the results to my skin. I never feel rushed or under pressure to buy products. That is so important if you have a budget and have saved for a treat and then you feel like you have to spend more on top, your approach is perfect to put people at ease. Lovely Salon and best value for money even when I had a face mask you gave a free hand massage you make people look and feel great.
Wendy B
February 2015
Thank you for the brilliant job you did on my nails for my wedding, they looked beautiful and lasted for weeks.
Katie W
December 2014
Impressive premises everything is spotless, a total professional approach but at the same time sensitive to the customer’s needs. I could not be happier with the results to my skin. I never feel rushed or under pressure to buy products. That is so important if you have a budget and have saved for a treat and then you feel like you have to spend more on top, your approach is perfect to put people at ease. Lovely Salon and best value for money even when I had a face mask you gave a free hand massage you make people look and feel great.
Wendy B
February 2015
Just wanted to say how much I enjoy the experience of visiting Sam’s salon. I have predominantly had eyebrow treatment which I have been delighted with. The experience is so relaxing. It’s a shame the treatment doesn’t last longer!! I know Sam offers many more treatments which I hope very much to take advantage of in the near future – something which will take longer so I can relax for a lot longer!!
Josh H
September 2014
I was first informed about Sam's Therapy last year. Since then I have never looked back. Sam always offers a warm and professional service in her aesthetically pleasant salon. The advice that Sam gives is current, along with the products she uses. The quality of her service, for me is irreplaceable. She has worked wonders with my finger nails using the Geleration System and the new gel wax Sam is using was once again another great product. Sam is a therapist whose service I would highly recommend.
Sara M
August 2014
I have had beautiful Jessica's geleration nails courtesy of Sam over the last two years. I have had the same treatment elsewhere and they were no where near as good. Sam is friendly and I look forward to our catch ups every week in her lovely home salon and she always try's to be flexible and accommodating. I have also had a couple of facials which have also been great treatments, relaxing with visible results.
Susan H
August 2014
I thoroughly recommend therapybysambaggott I always find the treatments to be of high quality and delivered in a professional, yet caring and friendly manner in a very pleasant environment.
Rachael
April 2014
I have been visiting Sam at Therapy for several years now for my beauty treatments and can highly recommend her. Whilst always professional and knowledgeable about all her products, Sam is always very friendly and welcoming, and manages to squeeze me in for my last minute appointments. I enjoy our catch ups of putting the world to rights, and over the years we have become friends as well as business colleagues.
Sarah G
March 2014
I love the tranquil setting, the use of top quality products and the fact that Sam is a friendly, highly qualified professional who keeps her knowledge and expertise up to date.
Sheila C
March 2014

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